邮轮英语 / 高等职业院校休闲服务与管理专业系列教材（高职高专）
￥24.00定价
作者： 刘燕婷
出版时间：2015年7月
出版社：中国旅游出版社
- 中国旅游出版社
- 9787503253911
- 32957
- 0065164733-1
- 16开
- 2015年7月
- 工学
- 交通运输工程
- H31
- 邮轮
- 高职高专
内容简介
刘燕婷主编的《邮轮英语》是专门为在国际邮轮上工作的一线服务人员量身定制的创新型英语教材。全书分成两大部分，第一部分为邮轮类型及邮轮各工作部门基础知识的分类介绍，第二部分以邮轮服务工作过程为载体，按照国际邮轮的对客服务核心岗位，即邮轮餐厅服务、邮轮客房服务、船上康乐服务、邮轮厨房操作等岗位的核心能力需要，组织相应的教学内容，安排若干教学与训练模块。每个单元都精心设计了服务情境，以英语为工具，模拟主动对客服务、解答客人问题、应对突发情况、记录工作日志等工作过程，提升学生在工作环境中的语言应用能力。
本教材创新性体现在：其一，采用理论实践一体化的教学模式，设置特定的邮轮工作情境，便于充分调动学生的学习与实践兴趣。其二，图文并茂，并附有专业词汇表，有利于学生更深入地掌握国际邮轮服务的基本知识和岗位操作技能。其三，内容丰富，重在实用性和可操作性，可以全方位地培养学生掌握国际邮轮对客服务的英语技能。
本书既可作为高等院校国际邮轮乘务、休闲服务与管理专业学生的教学用书，也可作为邮轮企业员工培训教材和邮轮工作者的自学参考用书。
本教材创新性体现在：其一，采用理论实践一体化的教学模式，设置特定的邮轮工作情境，便于充分调动学生的学习与实践兴趣。其二，图文并茂，并附有专业词汇表，有利于学生更深入地掌握国际邮轮服务的基本知识和岗位操作技能。其三，内容丰富，重在实用性和可操作性，可以全方位地培养学生掌握国际邮轮对客服务的英语技能。
本书既可作为高等院校国际邮轮乘务、休闲服务与管理专业学生的教学用书，也可作为邮轮企业员工培训教材和邮轮工作者的自学参考用书。
目录
Part One Knowledge Stud
Chapter 1 Introduction
Unit 1 The History of Cruising and Cruise Ship
Unit 2 The Future of Cruising and Cruise Ship
Chapter 2 Types of Cruising and Cruises
Unit 1 Types of Cruising
Unit 2 Types of Cruises
Chapter 3 Management System of Cruise Ship
Unit 1 Shipboard Executive Committee
Unit 2 Shipboard Maintenance Team
Unit 3 Engine Department
Chapter 4 Hotel System of Cruise Ship
Unit 1 Front Office Department
Unit 2 Food & Beverage Department
Unit 3 Housekeeping Department
Unit 4 Entertainment Department
Unit 5 Facility Department
Unit 6 Shopping Department
Chapter 5 Rear-Service System of Cruise ship
Unit 1 Human Resources Department
Unit 2 Security Department
Unit 3 Medical Center
Unit 4 IT Operations Department
Part Two Conversation Practice
Chapter 6 Food & Beverage
Unit 1 Working in the Food and Beverage Department
Unit 2 At Bar
Unit 3 Room Service
Chapter 7 Housekeeping
Unit 1 Room Cleaning
Unit 2 Laundry Service
Unit 3 Guests' Requests
Unit 4 Maintenance Service
Chapter 8 Entertainment Services
Unit 1 At the Swimming Pool
Unit 2 Going SPA
Unit 3 At the Duty-free Shop
Unit 4 Going Casino
Unit 5 Going to Shows
Chapter 9 Galley
Unit 1 Titles in Galley
Unit 2 Make Cheese Omelette
Unit 3 Make Salad Nicoise
Unit 4 Make French Onion Soup
Chapter 1 Introduction
Unit 1 The History of Cruising and Cruise Ship
Unit 2 The Future of Cruising and Cruise Ship
Chapter 2 Types of Cruising and Cruises
Unit 1 Types of Cruising
Unit 2 Types of Cruises
Chapter 3 Management System of Cruise Ship
Unit 1 Shipboard Executive Committee
Unit 2 Shipboard Maintenance Team
Unit 3 Engine Department
Chapter 4 Hotel System of Cruise Ship
Unit 1 Front Office Department
Unit 2 Food & Beverage Department
Unit 3 Housekeeping Department
Unit 4 Entertainment Department
Unit 5 Facility Department
Unit 6 Shopping Department
Chapter 5 Rear-Service System of Cruise ship
Unit 1 Human Resources Department
Unit 2 Security Department
Unit 3 Medical Center
Unit 4 IT Operations Department
Part Two Conversation Practice
Chapter 6 Food & Beverage
Unit 1 Working in the Food and Beverage Department
Unit 2 At Bar
Unit 3 Room Service
Chapter 7 Housekeeping
Unit 1 Room Cleaning
Unit 2 Laundry Service
Unit 3 Guests' Requests
Unit 4 Maintenance Service
Chapter 8 Entertainment Services
Unit 1 At the Swimming Pool
Unit 2 Going SPA
Unit 3 At the Duty-free Shop
Unit 4 Going Casino
Unit 5 Going to Shows
Chapter 9 Galley
Unit 1 Titles in Galley
Unit 2 Make Cheese Omelette
Unit 3 Make Salad Nicoise
Unit 4 Make French Onion Soup
