Unit 1 Saying Hello
Part I Warming-up
Part II Pronunciation Listening
Part III Focus on Listening
Listening 1 In the Morning
Listening 2 At the Office
Listening 3 Getting to Know Each Other
Part IV Language Study
Part V Communicative Activity
Unit 2 Making Business Phone Calls
Part I Warming-up
Part II Pronunciation Listening
Part III Focus on Listening
Listening 1 Making and Receiving Business Phone Calls
Listening 2 Making Appointments
Listening 3 Telephone Etiquette
Part IV Language Study
Part V Communicative Activity
Unit 3 Meeting Clients
Part I Warming-up
Part II Pronunciation Listening
Part III Focus on Listening
Listening 1 Before the Arrival of a Client
Listening 2 Receiving a Client & Checking in a Hotel
Listening 3 Safe Topics in Small Talks
Part IV Language Study
Part V Communicative Activity
Unit 4 Entertaining Business Partners
Part I Warming-up
Part II Pronunciation Listening
Part III Focus on Listening
Listening 1 Inviting and Entertaining Business Partners
Listening 2 What to Wear to a Business Dinner?
Listening 3 A Successful Business Dinner
Part IV Language Study
Part V Communicative Activity
Unit 5 Planning a Meeting
Part I Warming-up
Part II Pronunciation Listening
Part III Focus on Listening
Listening 1 Planning a Meeting
Listening 2 Creating an Agenda
Listening 3 Six Tips for More Effective Meetings
Part IV Language Study
Part V Communicative Activity
Unit 6 Communicating with Customers
Part I Warming-up
Part II Pronunciation Listening
Part III Focus on Listening
Listening 1 Repair and Refund
Listening 2 Customer Service
Listening 3 Effective Communication with Customers
Part IV Language Study
Part V Communicative Activity
Unit 7 Getting Familiar with Brands
Part I Warming-up
Part II Pronunciation Listening
Part III Focus on Listening
Listening 1 Brands
Listening 2 Developing Brands in China
Listening 3 International Brands
Part IV Language Study
Part V Communicative Activity
Unit 8 Learning to Do Marketing Research
Part I Warming-up
Part II Pronunciation Listening
Part III Focus on Listening
Listening 1 An Interview for a Market Research Consultant
Listening 2 Exchanging Information
Listening 3 A Course on Marketing
Part IV Language Study
Part V Communicative Activity
Unit 9 Enjoying a Working Day
Part I Warming-up
Part II Pronunciation Listening
Part III Focus on Listening
Listening 1 A Working Day
Listening 2 Enjoying Your Working Day
Listening 3 What is a Typical Day Like for a Software Engineer at Google?
Part IV Language Study
Part V Communicative Activity
Unit 10 Taking Business Trips
Part I Warming-up
Part II Pronunciation Listening
Part III Focus on Listening
Listening 1 Itinerary
Listening 2 Transport
Listening 3 Accommodation
Part IV Language Study
Part V Communicative Activity
Unit 11 Visiting a Working Place
Part I Warming-up
Part II Pronunciation Listening
Part III Focus on Listening
Listening 1 Talking about Visiting a Working Place
Listening 2 A Factory Tour to Sherline
Listening 3 On-site Supplier Evaluation
Part IV Language Study
Part V Communicative Activity
Unit 12 Establishing Business Relations
Part I Warming-up
Part II Pronunciation Listening
Part III Focus on Listening
Listening 1 Seeking Business Partners
Listening 2 Visiting a Factory
Listening 3 Establishing Business Relations
Part IV Language Study
Part V Communicative Activity
Unit 13 Participating in Trade Fairs
Part I Warming-up
Part II Pronunciation Listening
Part III Focus on Listening
Listening 1 Reserving a Booth
Listening 2 Attending an Exhibition
Listening 3 Promoting Products
Part IV Language Study
Part V Communicative Activity
Unit 14 Saying Goodbye
Part I Warming-up
Part II Pronunciation Listening
Part III Focus on Listening
Listening 1 After—visiting Activities
Listening 2 Leisure Activities
Listening 3 Farewell to a Client
Part IV Language Study
Part V Communicative Aetivitv
Unit 15 Review
Part I
Part II
Part III
Part IV
Part V
Reference Keys&Scripts
参考文献