UNIT 1 SERVICE
PART I TEXT
Text A What Are Services?
Text B Guest Service
PART II DIALOGUE
Dialogue 1 Applying for a Visa
Dialogue 2 Booking Tickets
PARTIII TOURISM LINK： VISA APPLICATION FORM
PARTIV GOODTOKNOW： TRANSPORTATIONTERMS
PART V EXERCISES

UNIT 2 TOURISM
PART I TEXT
Text A Tourism Good or Bad
Text B What Is a Tour Guide
PART II DIALOGUE
Dialogue 1 Changing Foreign Currency
Dialogue 2 Taking a Taxi
PARTIII TOURISM LINK： INVITATION LETTER
PART IV GOOD TO KNOW： AT THE AIRPORT
PART V EXERCISES

UNIT 3 TRANSPORTATION SERVICE
PART I TEXT
Text A Airline Services
Text B Greyhound Lineslnc
PART II DIALOGUE
Dialogue 1 Checking Luggage
Dialogue 2 Before Boarding
PARTIII TOURISM LINK： CURRICULUMVITAE
PART IV GOOD TO KNOW： BUSINESS SERVICE
PART V EXERCISES

UNIT 4 THE F&B INDUSTRY
PART I TEXT
Text A You Are What You Eat
Text B The Chef's Ladder
PART IIDIALOGU E
Dialogue 1 Booking a Table
Dialogue 2 Having Western Food
PARTIII TOURISM LINK： MENU
PART IV GOOD TO KNOW： IN THE RESTAURANT
PART V EXERCISES
ACTIVITY 1 WORKSHOP 1： NEW HEADLINE

UNIT 5 TRAVEL SERVICES
PART I TEXT
Text A Tour Operators
Text B The Retail TraveI Agent
PART II DIALOGUE
Dialogue 1 On the Plane： Captain's Announcement
Dialogue 2 On the Plane： Having Meal
PARTIII TOURISM LINK： ITINERARY
PART IV GOOD TO KNOW： THE TYPES OF LUGGAGE
PART V EXERCISES

UNIT 6 HOSPITALITY INDUSTRY
PART I TEXT
Text A The History of Hotel Industry
Text B Hostel
PART II DIALOGUE
Dialogue 1 Reserving a Room
Dialogue 2 Arranging the Luggage
PARTIII TOURISM LINK： RESERVATIONAPPLICATION FORM
PART IV GOOD TO KNOW： MAINTENANCE AND SAFETY
PART V EXERCISES

UNIT 7 EVENT PLANNING
PART I TEXT
Text A Carnival Corporation
Text B Security Management in the Convention Center
PART II DIALOGUE
Dialogue 1 Tidying the Room
……
ACTIVITY 2 SPOT SURVEYAND CLASSROOM PRESENTATION
ACTIVITY 3 WORKSHOP 2： THE SKI RESORT
ACTIVITY 4 HEME TRAIL DESIGN FOR ATARGET CITY： USE BOSTON'S FREEDOM TRAIL AS A TEMPLATE
Key to the Exercises
REFERENCES