Unit 1 Receiving visitors
Lesson A We're here to see Diane Kennedy
Lesson B Company visitors
Section I Meeting people at company reception
Section II Meeting people at the airport
Quiz

Unit 2 Visiting a place
Lesson A Welcome to Lowis Engineering!
Lesson B Finding your way
Section I Asking for and giving directions in a company
Section II Asking for and giving directions in the street
Quiz

Unit 3 Talking about yourself
Lesson A What do you do?
Lesson B Your work and personal information
Section I Talking about your work
Section II Giving personal details
Quiz

Unit 4 Looking after visitors
Lesson A Would you like a cup of coffee?
Lesson B Business meals
Section I At a Western restaurant
Section II At a Chinese restaurant
Quiz

Unit 5 Business soclalislng
Lesson A How was your flight?
Lesson B Small talk
Section I Getting prepared
Section II Listening and speaking
Quiz

Unit 6 Introducing people
Lesson A Nice to meet you!
Lesson B Making introductions
Section I Introducing people
Section II Describing people
Quiz

Unit 7 Helping people
Lesson A What can I do for you?
Lesson B Asking for and offering help
Section I Asking for and offering help in the workplace
Section II A telephone help line
Quiz

Unit 8 Bidding farewell
Lesson A See you again soon
Lesson B Saying goodbye
Section I Ending a visit politely
Section II Seeing somebody off
Quiz
Appendices：
I． Grammar notes and additional exercises